Что такое teamviewer quicksupport
TeamViewer QuickSupport
Get remote support for your computers and mobile devices — whenever you need it.
TeamViewer QuickSupport was designed for exactly that: quick support.
Once you set up QuickSupport on your computer or mobile device, you can receive tech support at a moment’s notice. QuickSupport enables a support technician to remotely access, remotely control, and remotely view your computer or mobile device for fast troubleshooting.
*TeamViewer strongly recommends only accepting connection requests from people you know and trust.
For Computers: the TeamViewer QuickSupport Application
Your help desk provider will send you a personal link to the QuickSupport application. Clicking the link will add the QuickSupport application to your desktop screen for easy access. Then, you can double click the application to get assistance from your help desk provider at any time.
Steps
Because TeamViewer QuickSupport is an application that runs only when needed, it’s not installed on your computer and doesn’t require administrator-level access.
Please note: Connecting from desktops to mobile devices requires a TeamViewer subscription and the TeamViewer Mobile Device AddOn.
For Mobile Devices: the TeamViewer QuickSupport app for Android and iOS devices
Similarly, the TeamViewer QuickSupport mobile app allows you to quickly receive remote support on your smartphone or tablet. Once you have the QuickSupport mobile app installed, you simply provide your unique ID to your help desk provider. They will then send you a connection request, which you must accept for the support session to begin.
Steps
Please note: TeamViewer QuickSupport does not allow you to make any outgoing connections to remotely access or control someone else’s smartphone, tablet, or computer.
Как пользоваться TeamViewer Quicksupport
TeamViewer – это современная программа, которая позволяет управлять устройством удаленно. На сегодняшний день подобный функционал применяется не только к компьютерам и ноутбукам, но и к планшетам, смартфонам. Но если вы решили ее себе установить, то, наверное, заметили, что она представлена в двух вариантах – обычная версия для удаленного доступа и QuickSupport. Что это обозначает, какой порядок работы, и какие возможности вы получаете, установив TeamViewer QuickSupport?
Клиентский модуль quicksupport
Что такое QuickSupport? QuickSupport – это специальный клиентский модуль стандартной программы TeamViewer, суть которого заключается в предоставлении доступа к своему устройству. Если ранее мы могли заходить с одного компьютера на другой, то теперь появилась возможность управлять мобильными устройствами с разными операционными системами – Android и iOS. Это главное отличие работы TeamViewer, с подобным упрощенным клиентским модулем.
Для чего нужен
Как мы уже сказали, теперь нам доступно удаленное управление мобильными устройствами и планшетами. С помощью такой программы вы можете с легкостью устранять любые проблемы на смартфоне ваших знакомых, близких или сотрудников. Особенно актуально данное приложение для службы технической поддержки, если клиент не может обратиться лично к специалисту, либо для системных администраторов, когда сотрудник находится в командировке, но по разным причинам ему необходима помощь, либо срочно произвести обмен данными. Благодаря программе и ее клиентскому модулю, вам доступны огромные возможности, которые могут быть полезны в разных ситуациях.
Возможности приложения
Чтобы понять целесообразность установки TeamViewer quicksupport необходимо ознакомиться со всеми возможностями программы, и чем она может быть полезна для вас. Итак, при помощи данного модуля можно реализовывать на практике следующие действия:
Вы с легкостью можете передавать файлы между удаленным и локальным устройством, производить настройку системы, устанавливать либо удалять программы. Это может быть как ваше, так и чужое устройство, например, вам нужно помочь разобраться с определенной функцией на телефоне вашего друга. Подобная программа позволяет реализовать множество и задач и пока не имеет себе равных.
Как пользоваться программой
Чтобы начать пользоваться программой, ее сначала необходимо установить. Чтобы это сделать, следуйте нижеприведенным подсказкам:
Сегодня данным модулем пользуется большое количество людей, как IT-специалистов, так и обычных пользователей ПК. TeamViewer имеет простой и понятный интерфейс. После установки и настройки вы увидите у себя на экране меню мобильного девайса или другого компьютера. Если после введения данных вы выбрали не режим «Удаленное подключение», а «Передача файлов», то перед вами откроется окно для обмена файлами. И в обычном порядке можете производить любые действия, затрагивая работу удаленного устройства, либо переносить данные на локальный ПК.
Настройка QuickSupport
Программа не требует никаких специальных настроек. Ранее мы привели полный алгоритм действий, как подключиться и как начать работу с TeamViewer. Ее легко скачать и можно установить на любую операционную систему, как компьютера, так и мобильного устройства. При этом пользоваться программой в некоммерческих целях можно абсолютно бесплатно. Главное – иметь доступ к интернету, и для начала работы программа должна быть запущена на обоих устройствах. Для этого нужно сгенерировать ID с паролем и передать второй стороне.
TeamViewer QuickSupport 4+
Screen sharing
TeamViewer Germany GmbH
Screenshots
Description
Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone!
TeamViewer provides easy, fast, and secure remote access and is already used on more than 1 billion devices worldwide.
Use Cases:
• Share your complete screen live to a technician.
• Technicians can chat, transfer files back and forth, view device information, push settings, and much more.
Key Features:
• Broadcast your screen (iOS 11+ only)
• Screen sharing to any computer or other mobile device
• Chat
• From any computer, you or your technician can:
o View device information
o Transfer files in both directions
o Add email accounts
o Push Wi-Fi settings
o Import iOS Configuration Profiles
o Record the iPhone/iPad screen
• Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
• Plus much more …
Quick Guide:
1. On any other device, go to https://start.teamviewer.com
2. Enter the ID from this app into the Partner-ID field
3. Press “Connect to Partner”
What’s New
Minor fixes and improvements
Ratings and Reviews
Fraud calls
Dear user,
We are sorry to hear that you have been contacted in this way. Please know it was not our company who contacted you. TeamViewer strongly condemns any criminal activity, and we are appalled by the actions of such people. You will find more information on TeamViewer and scamming here: https://bit.ly/2SxYfea
Best regards,
TeamViewer
Fraud calls
If any people call you and tell you that you have issue in KYC and bank account related and they told you that please download this application and share you I’d so please don’t do this. Don’t download this application and don’t share your I’d because if you share your I’d after that they are requesting you to allow their request. If you are do this after that they see your screen because it is screen recording application and they can read a all content of your phone even they can take bank details and also they can take bank transaction OTP so please be care full.
Wonderful app
I was having problem with my phone and apple helped me with technical support using this app.
App Privacy
Data Linked to You
The following data may be collected and linked to your identity:
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Supports
Family Sharing
Up to six family members will be able to use this app with Family Sharing enabled.
TeamViewer QuickSupport 4+
Screen sharing
TeamViewer Germany GmbH
Screenshots
Description
Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone!
TeamViewer provides easy, fast, and secure remote access and is already used on more than 1 billion devices worldwide.
Use Cases:
• Share your complete screen live to a technician.
• Technicians can chat, transfer files back and forth, view device information, push settings, and much more.
Key Features:
• Broadcast your screen (iOS 11+ only)
• Screen sharing to any computer or other mobile device
• Chat
• From any computer, you or your technician can:
o View device information
o Transfer files in both directions
o Add email accounts
o Push Wi-Fi settings
o Import iOS Configuration Profiles
o Record the iPhone/iPad screen
• Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
• Plus much more …
Quick Guide:
1. On any other device, go to https://start.teamviewer.com
2. Enter the ID from this app into the Partner-ID field
3. Press “Connect to Partner”
What’s New
Minor fixes and improvements
Ratings and Reviews
Scam call
May be it is a useful app but it’s being used for scam too. Please don’t download if you are asked by a scam phone call. Thank you jas-new (the person who reviewed before me) because that review saved me from a fraud. I had the same experience and received a phone call (with some European accent) and she told me the same story that she was ringing from my broadband to fix the problem as it’s been reporting a lot of problem and she asked me to download this app to fix the problems myself in future. But I realised it’s some scam when she was pushing me to do it. Luckily I read the review which was given before me. Please be aware of these scams calls.
Amazing App
This free app is excellent, such a help when assisting family with iPad problems or updates. Being able to see the screen allows me to resolve issues much quicker and communicate with my family on what they are seeing onscreen perfectly. I’ve been waiting for such and app, so very pleased to see it from TeamViewer as I already use their other app to support family using Microsoft windows and Mac devices.
This app is getting negative reviews due to scammers using the technology, which must be very disappointing for TeamViewer.
This is nothing to do with the app or it’s performance, so think before you leave a negative reviews and simply use the logic if an unknown party phones or emails asking you to use this app, simply decline.
Scammers use this App
I have today received a call from scammers pretending to be BT, they said that my router had faulty software that had prevented it from working fully, I downloaded this app as my phone was connected to my router, they said I was due a refund from BT, but this was a pure scam as they described how they would pay me back after setting up a payee from my account which I didn’t do as that’s not right BT would NEVER do this. I hung up deleted the app contacted BT and the bank. Just do not download the App it could compromise your security I am now keeping my eyes open for any unusual activity
App Privacy
Data Linked to You
The following data may be collected and linked to your identity:
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Supports
Family Sharing
Up to six family members will be able to use this app with Family Sharing enabled.
TeamViewer QuickSupport 4+
Screen sharing
TeamViewer Germany GmbH
Screenshots
Description
Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone!
TeamViewer provides easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide.
Use Cases:
• Share your complete screen live to a technician.
• Technicians can chat, transfer files back and forth, view device information, push settings, and much more.
Key Features:
• Broadcast your screen (iOS 11 and higher)
• Screen sharing to any computer or other mobile device
• Chat
• From any computer, you or your technician can:
o View device information
o Transfer files in both directions
o Add email accounts
o Push Wi-Fi settings
o Import iOS Configuration Profiles
o Record the iPhone/iPad screen
• Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
• Plus much more …
Quick Guide:
1. On any other device, go to https://start.teamviewer.com
2. Enter the ID from this app into the Partner-ID field
3. Press “Connect to Partner”
What’s New
Minor fixes and improvements
Ratings and Reviews
Watch out for scammers
I got a call from Apple, saying that someone was trying to buy stuff from my bank account. Freaking out, they told me to download this app. I noticed it had a 2 star review. I started to wonder, “wait, y is APPLE calling about suspicious activity. Isn’t my bank supposed to call about suspicious activity? Also, I’ve never had to download an app before, when Apple helped me”. I decided to read the reviews. (Just in case it was legit, I told the woman that it was taking a long time to download, so I could buy time to investigate). I seen a bunch of people saying that this was an app scammers used. I then said to the woman, “Sorry ma’am, but I seen that the reviews were talking about scammers using this app. How do I know ur really apple?” She immediately hung up. I called apple, & my bank, to make sure all my stuff was secure. My bank said everything was ok, & big surprise, Apple said that they had no records saying they called me. About a year ago Apple called me & I asked if they were legit. The person talking to me was super nice, & gave me lots of proof. If u get a call, don’t hesitate to ask, “how do I know this isn’t a scam”. & if things aren’t adding up, hang up, & call the company (to see if they really called u).
Don’t Be Confused
I know it most likely won’t do much, but as a technician that has used TeamViewer as a service for years, I’m leaving this review in hopes that some people will realize this app is legit. Yes, there are malicious individuals that will abuse the features of this app to scam, but this app is designed for people to get assistant with various functions of their device. It is not the banks fault that you handed a random person the key to your home, so please don’t hate the company or the developers all because a malicious third party that is completely unrelated to them tried to scam you. Their product is solid, and does what it says. Like I’ve said, I’ve used TeamViewer for years and never have had an issue. Just don’t give personal information to absolute strangers that you haven’t verified and you’ll be fine. Also, when you search “Apple Support Number” and tap on a number that belongs to apple, in the small box that pops up asking if you want to call them, it will even say “Apple Verified” on iPhones running iOS 13 or later, so I don’t know why people keep saying “I called the first number I saw and got scammed”. Anyways, stay safe, and ALWAYS: 1. Verify 2. Verify 3. And most importantly, Verify.
PayPal Scam
App Privacy
Data Linked to You
The following data may be collected and linked to your identity:
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese